Nauticoncept unveils its new white-label platform

The digital revolution in the boating industry is accelerating in 2021, and the French startup is once again setting the pace with the unveiling of its new connected customer solution.

The health context and tensions over supplies are revolutionizing customer relations at the start of this year, and while uncertainty remains over the modalities and constraints concerning the season which has already begun, demand for escapes is exploding and the whole sector is under strain.

Nauticoncept's new white-label platform - a web and mobile application in the professional's name, enabling the customer to be in direct contact with his or her worksite - provides professionals with tools for organization and the connected customer, optimizing the handling of customer relations:

- Remote site monitoring, service requests, after-sales service

- Receipt of intervention reports

- Remote signing of final acceptance documents

Customer requests are also tracked, as the shipyard has an operational dashboard for tracking requests and boatyards, enabling it to optimize the organization of its teams.

Follow-up of customer requests and after-sales service

With this new platform, customers can make requests directly from their application: launching, maintenance, wintering, and will be notified when their requests have been taken into account, carried out and delivered.

And professionals can connect their invoicing solution so that all commercial documents are available in just a few clicks.

But that's not all: the new platform also integrates the management of after-sales tasks, enabling each professional to manage his or her new boat maintenance activity.

Liberty Pass offer for habitables

The same applies to other categories of craft. That's why we're announcing the launch of the Liberty Pass Yachting offer, dedicated to sailing on liveaboard units.

Far from canibalizing the world of weekly charter, which is enjoying a prosperous era in the face of ever-increasing demand, this offer is aimed at regular yachtsmen who were unable to find suitable solutions.

Whether it's a catamaran for 2 weeks in the Mediterranean, a sailboat for 3 or 10 days, or a mini yacht for trips to Corsica or England, there's no shortage of requests. And we've decided to respond to these requests, with all the organizational aspects that this entails: cleaning, more complex sharing of the boat's schedule, unavailability, management of the skipper or captain...

At the Cannes Yachting Festival, Nauticoncept and its new and long-standing partners will be announcing new alternatives to ownership of sailboats, catamarans and houseboats.

Better management of boat operations

With a new digital boat operation schedule, connected to the rental management platforms, customers can notify the manager of their outings, book their boat and see at a glance the availability of their boat under management.

The fleet manager is informed in real time of the boat's use, and can anticipate preparations with greater peace of mind.

Combined with the collection of on-board usage data thanks to the connected boat, professionals have all the tools they need for optimized fleet management.

Nauticoncept

Nauticoncept adapts to your organization to streamline your processes, manage your boat fleets, digitize your business, and offer quality service to you, our customers, owners and users. Are you a dealer or charterer? Nauticoncept brings you the solution you need to test!