Tenant - the app that supports your tenants

All rental information, documents and checklists, right in your customers' pockets. Before, during and after your cruise, Tenant guides you step-by-step, reducing the number of forgettable items on the pontoon and the number of trips back and forth with your teams.

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Thinking of your rental bases... and your tenants

For your teams

Tenant centralizes everything your staff need to manage a stress-free charter: boat information, documents, checklists and fault reports. The result: less paper, fewer repetitive explanations on the pontoon, and above all faster, more structured check-in/check-out. Your teams save time, reduce errors and have a clear history in case of dispute or doubt.

For your tenants

Tenant accompanies your customers from the first booking e-mail to the return of the boat. They find all essential information: photos, videos, PDF documents, boat location, inventory and equipment status. The application guides them step by step, reassuring them and avoiding unpleasant surprises. They know where to go, what to check, what to do... and when to do it - even if it's their first charter or on a boat they don't know.

Reservations

As soon as you open the application, your customer finds all his reservations in a clear, easy-to-read interface. Each rental appears as a map with :

  • photo of boat
  • Name
  • Dates
  • Opening hours

This allows your customers to find their way around instantly.

Future bookings are separated from past bookings, allowing the customer to prepare his next outing while keeping track of his sailing history.

A click on a map takes you to the complete file for your rental:

  • Boat sheet
  • Documents
  • Videos
  • Checklist
  • Practical information.

A complete, up-to-date boat data sheet

The rental sheet provides all the essential information at a glance:

  • Boat name
  • Model
  • Departure and return dates and times
  • Scheduled sailing area.

A dedicated "Boat location" section lets renters know exactly where to go on the day. It also includes all general specifications and motorization:

  • Dimensions
  • Capacity
  • Draft
  • Motor type and power
  • Fuel

So we arrive at the pontoon already informed, reassured and ready to take charge of the boat in the best possible conditions.

Onboarding documents & videos

Everything your customer needs is in one place:

  • PDF manuals 
  • Navigation instructions
  • Offer presentation
  • Boat presentation videos
  • Guided tours
  • Practical tutorials 

Even before arriving at the pontoon, renters can discover their boat, understand how it works and learn the essential rules.

The result: a better-prepared customer, fewer basic questions on the dock, and faster, more relaxed check-in for your teams.

100% guided check-in/check-out

Check-in/check-out is a numbered process, with simple, visual questions to guide your tenant from start to finish.

  • It fills in text fields where necessary (for example, "How many plates are on board?"),
  • It responds via Yes / No buttons or status choices (Perfect / Average / Dirty) for each item checked.

The result: a complete, structured and easy-to-read inventory of fixtures for your teams, who can easily use it in the event of an anomaly or dispute, or to prepare for the next rental.

Declaring an anomaly becomes simple (and documented)

If a renter notices a problem on board, they can report it immediately using the integrated form.

  • Object of the fault, detailed description and photos taken directly from your smartphone.
  • With a single click, the "Record anomaly" button transmits the information to your teams.
  • The application then updates the Anomalies section, which shows the boat's current status and a complete history of incidents already reported.

You gain in responsiveness, traceability and anticipation of maintenance - while reassuring the customer, who knows that his report is taken into account and followed up.

What Tenant means for your organization

For your teams

Tenant drastically reduces the time spent explaining the basics on the dock: your staff can concentrate on the essentials - reception and safety - rather than repeating the same instructions over and over again. Inventory of fixtures becomes standardized and systematically documented (photos, comments, answers to checklists), clarifying exchanges with the customer. The result: fewer disputes at the end of the rental period, better-controlled situations and calmer teams.


For your business

By offering your tenants a clear, intuitive application, you provide a smoother, more professional customer experience from start to finish. Your rental base reflects the image of a modern, organized and reassuring structure, which has its processes under control. And thanks to full traceability of each rental (statements of condition, anomalies, history), you're better armed in the event of a dispute or claim, while enhancing the quality of your service.

Would you like to find out more?

Don't wait any longer, contact us now and find out how we can help you achieve your goals and optimize your business. We'd be delighted to discuss your plans with you.

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